Don’t just take an experts word for it, user test it. Try UserTesting.com to trial your UX assets with ‘real’ people (plus - its a lot cheaper than renting a user testing lab!).
Heat mapping and click tracking tools
Make sure you add in some click tracking, screen recording and heat mapping software to add to the data you are seeing in your standard google analytics package - hit the title to follow the link.
Merrill Lynch browser message fail
Do Merill Lynch not realise the Chrome browser has over 1/3 market share?
Visit www.ml.com in chrome or visit this page direct to see what I mean.
I like the way they use ‘Bad Browser’ in the URL too… Google, are you listening? Your browser is bad! Apple, sorry your browser is bad too.
Apparently we need to use IE5 or Netscape instead.
Merill Lynch - you may want to stop using a browser detection script - this is not the 90’s.
Stats: Browser market share on Stat counter and W3schools
UPDATE - Looks like Merill Lynch have been prompted to making the fix (I’d love to take the credit). I wish I had taken a screenshot of the page now - It just looked plain stupid for 2012!